You could make grown men gasp....
Jun. 5th, 2004 10:51 amFrustrating morning....
So, a while back the post office sent me a "We can't deliver this package because it's too big to fit through your teeny tiny letter box" card. It said "Your package is at Xxxxx PDO, who are open only when you are not available (for a few hours in the morning)".
Now, I was expecting 2 separate packages, but it said 1, and arrived prior to me expecting the second package. So I think to myself "arse, the second one's got lost".
Eventually, this morning I *finally* manage to get over there. And I take my housemate with me, 'cos she's got one of these cards....but she's actually asked for it to be delivered to the local Post Office for collection.
We get there. No, they can't find my package.
My housemate's one has been sent to the post office.... and so has mine, apparently. This despite *being to a different person*. Two packages, they say, we sent to the Post Office.
So, I drive to the Post office (which is actually within walking distance of the house, but on the way back from the flipping PDO).
And lo, there are *3* packages there. One for my housemate and 2 for me. Clearly with my name on it, and clearly *not* for my housemate, and they have the gaul to ask me to *pay* for making *me* chase round to find packages *they* were meant to deliver.
Still, they didn't, in the end, charge for a service I did not request, so I guess at least that bit is okay. But their level of incompetence astounds me.... And it's extremely frustrating to have to drag myself bloody miles only to be told that "no, we've done something you didn't ask us to do, that we want to charge you for it"
Grr
Anyway, am trying to resurect my website, but it's time for me to dry my hair and eat...so mmm. Time for me to go.
So, a while back the post office sent me a "We can't deliver this package because it's too big to fit through your teeny tiny letter box" card. It said "Your package is at Xxxxx PDO, who are open only when you are not available (for a few hours in the morning)".
Now, I was expecting 2 separate packages, but it said 1, and arrived prior to me expecting the second package. So I think to myself "arse, the second one's got lost".
Eventually, this morning I *finally* manage to get over there. And I take my housemate with me, 'cos she's got one of these cards....but she's actually asked for it to be delivered to the local Post Office for collection.
We get there. No, they can't find my package.
My housemate's one has been sent to the post office.... and so has mine, apparently. This despite *being to a different person*. Two packages, they say, we sent to the Post Office.
So, I drive to the Post office (which is actually within walking distance of the house, but on the way back from the flipping PDO).
And lo, there are *3* packages there. One for my housemate and 2 for me. Clearly with my name on it, and clearly *not* for my housemate, and they have the gaul to ask me to *pay* for making *me* chase round to find packages *they* were meant to deliver.
Still, they didn't, in the end, charge for a service I did not request, so I guess at least that bit is okay. But their level of incompetence astounds me.... And it's extremely frustrating to have to drag myself bloody miles only to be told that "no, we've done something you didn't ask us to do, that we want to charge you for it"
Grr
Anyway, am trying to resurect my website, but it's time for me to dry my hair and eat...so mmm. Time for me to go.